REVIEW · USA

Customized Facial

★ 4.0 · 5 reviews 50 minutes (approx.) Operated by Skinova Medspa New York · Bookable on Viator
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New York sightseeing can leave your skin feeling as worn out as your feet. This private 50-minute facial at Skinova Medspa uses cleansing, steam, exfoliation, T-zone extractions, massage, a mask, hydration, and toner to give you a calm reset in Midtown.

I like the personal approach, since the treatment is adjusted to your skin and goals. I also like the choice of add-ons, from a scalp massage to LED treatment or dermaplaning. The main caution is that extraction appointments with popular estheticians, including Tina, may require advance planning, and one customer-service complaint suggests you should confirm voucher terms before paying.

Key points at a glance

  • A true private appointment: Only your group takes part in the activity.
  • A complete 50-minute facial: Expect cleansing, steaming, exfoliation, T-zone extractions, massage, mask, hydration, and toner.
  • Tina earns special praise: Her careful extraction work and practical skin advice have made her a sought-after esthetician.
  • Add-ons are available: Options include microdermabrasion, chemical peels, oxygen treatment, LED treatment, microneedling, and dermaplaning.
  • Midtown location: The spa is at 43 W 33rd St, close to public transportation and useful for a break between city sights.
  • Simple cancellation terms: Cancel at least 24 hours before the start time for a full refund.

A Midtown pause at 43 W 33rd Street

Customized Facial - A Midtown pause at 43 W 33rd Street

Skinova Medspa sits at 43 W 33rd St, New York, NY 10001. That places your appointment in Midtown, where you can fit a facial around a day of sightseeing, shopping, business meetings, or a hotel stay.

The location is near public transportation, and Wi-Fi is available. The activity begins and ends at the spa, so you do not lose time waiting for a guide or moving between treatment locations. That matters in New York, where a short appointment can otherwise turn into a long transportation puzzle.

The setting has been described as clean and polished, with bright lighting and marble floors. A complimentary glass of champagne was also provided after one appointment, though I would treat that as a possible extra rather than a guaranteed part of every booking, since the listed inclusion is simply the facial.

The activity is private. You are not placed into a shared group treatment, which makes it easier to explain your skin concerns without an audience. It also suits two people booking together who want the same general outing while still receiving individual attention.

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What happens during the 50-minute facial

The appointment follows a familiar facial structure, but the important word here is customized. The specialist adjusts the session to your skin needs and preferences rather than treating every face in exactly the same way.

You begin with cleansing. This removes surface oil and the residue that can collect after a day in the city. If you arrive after walking through Midtown, wearing sunscreen, or using makeup, this first step gives the esthetician a clean starting point.

Steam follows. The warm moisture helps soften surface buildup and prepares the skin for exfoliation and extractions. Steam can feel especially pleasant after a cold day outside, though anyone sensitive to heat should mention that before treatment.

Next comes exfoliation. This clears away dead surface cells and helps the rest of the facial work more effectively. The treatment then focuses on extractions in the T-zone, the forehead, nose, and chin area where congestion often gathers.

Extractions are the part that varies most from person to person. A light session may be quick and easy, while a more focused appointment can take longer within the treatment. Tina has received particularly strong praise for extraction work, explaining what she was doing and offering practical tips for home care. If clearing congestion is your main goal, ask for an esthetician experienced in that kind of treatment when you book.

The facial massage gives the appointment a more relaxing turn. One customer added a scalp massage and found it so soothing that they briefly fell asleep. The scalp massage is an add-on, not part of the basic facial, but it may be worth considering if you want a treatment aimed at relaxation as much as skin care.

A revitalizing mask comes next. This gives the skin time to rest after exfoliation and extractions. The final steps include hydration and toning, leaving the face feeling refreshed and clean. The stated result is skin that feels cleansed, rejuvenated, and toned, with the exact finish depending on your starting condition and the treatment choices made during the appointment.

Why the customization matters

Customized Facial - Why the customization matters

A facial is more useful when it responds to what your skin is doing that day. The estheticians are expected to consider your skin concerns, routine, and goals before selecting the treatment approach.

One appointment with Tina began with questions about the customer’s home routine and current skin reaction to products. That is the sort of conversation you want before exfoliation or extractions. Bring a clear idea of what you want to address, such as congestion, dryness, dullness, or general refreshment.

You should also describe products or treatments you use at home. The available information does not set out medical screening rules or a full list of conditions that might affect treatment, so direct questions to the spa before your appointment if you have a specific skin concern.

The facial is not presented as a medical treatment or a guaranteed cure for a skin problem. It is a personal care session designed to cleanse, refresh, and support your skin. The value comes from the hands-on attention and the chance to receive advice that fits your own routine.

Choosing an add-on without overbooking yourself

The basic facial covers a lot in 50 minutes. You do not need an upgrade to receive cleansing, steam, exfoliation, T-zone extractions, massage, a mask, hydration, and toner.

Still, Skinova Medspa offers a broad menu of extra treatments. Available upgrades include:

  • Microdermabrasion
  • Deep pore cleansing
  • Chemical peels
  • Oxygen facial
  • LED facial
  • Microneedling
  • Dermaplaning
  • Scalp massage

These options are not interchangeable. A relaxing scalp massage changes the feel of the appointment, while a peel, microneedling session, or dermaplaning treatment is a more active skin treatment. Ask what is suitable for your skin and what is included in the time you have booked.

I would not add several treatments simply because the menu is long. If you have a full sightseeing day afterward, the gentler basic facial may be the sensible choice. If your main goal is a specific skin treatment, contact the spa in advance and confirm the upgrade, duration, and extra charge.

The listing does not provide upgrade prices, so you should ask for the current cost before agreeing to anything at the appointment. That small step keeps the final bill clear.

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Tina and the value of personal advice

Tina is the one esthetician named in the available customer comments, and she receives particularly warm praise for facial extractions. Her strengths are described as careful work, clear explanations, and useful advice about caring for your skin at home.

That matters because the treatment does not end when you leave the room. A facial can make your skin feel good for a few days, but the advice on products and routine may be the more lasting benefit. One customer said the skin still felt excellent four days later after a session with Tina.

I cannot promise that Tina will be available for every appointment. The practical move is to request her by name when you book, then confirm availability. Her extraction appointments may fill roughly two weeks ahead, so do not wait until the morning of your desired visit if she is your first choice.

Other comments describe staff as friendly and professional, with the esthetician asking what the customer wanted to focus on. That points to a useful standard for your appointment: you should have a chance to discuss your goals before the treatment begins.

Timing, appointment planning, and the New York day

The facial lasts about 50 minutes. That is long enough to feel like a real break, but short enough to fit into a busy day.

You might schedule it after a morning at the Empire State Building area, before an evening meal, or between other Midtown plans. I would avoid placing it immediately before a time-sensitive attraction. Subway delays, street traffic, and a treatment that runs a little late can turn a relaxed appointment into a dash.

The published hours specifically show Wednesday from 10:00 a.m. to 8:00 p.m. for the stated operating period, which runs from June 28, 2019 through November 26, 2026. Since the supplied schedule only identifies Wednesday hours, confirm the day and time before booking.

You select the appointment time that works for your schedule. Confirmation is provided at booking, and the mobile ticket makes it convenient to keep the reservation on your phone.

Value, service, and one important caution

The price is not provided here, so I cannot call the treatment a bargain or an expensive splurge. To judge the value, compare the base price with the 50-minute private appointment, the central location, and the amount of hands-on work included.

You are not paying only for a quiet room. The session includes several stages, and the custom consultation can help you avoid choosing products or treatments at random. If you want extra services, the value depends on whether they match your skin goal rather than how many options you can add.

The feedback is mostly positive about the facial itself. The strongest praise centers on Tina’s extraction technique, useful explanations, clean surroundings, relaxing atmosphere, and the fresh glow some people noticed afterward.

There is also a serious customer-service complaint involving Groupon vouchers. The issue concerned a claimed limit of three vouchers and a dispute over whether the business honored the printed terms. I would not ignore that warning. If you use a voucher or promotion, read the conditions closely and confirm that Skinova Medspa will accept it before purchasing. Pay attention to appointment rules, expiration dates, and any restrictions.

The cancellation policy is clear: you can receive a full refund if you cancel at least 24 hours before the start time. Cancellations or changes made within 24 hours are not accepted for a refund. Cut-off times follow New York local time.

Who should book this facial?

This suits you if you want a private, orderly break from sightseeing rather than a full-day spa visit. It is also a good fit if you want basic skin care with room to discuss a concern and consider one carefully chosen add-on.

The appointment may appeal most to:

  • People with a packed Midtown schedule
  • Visitors wanting relief from dry or tired-feeling skin after city days
  • Anyone who values extractions and practical skin advice
  • Couples or friends who prefer a private activity
  • Regular facial customers who want to request Tina
  • First-time facial customers who want a structured treatment

You may want to think twice if you are looking only for a medical consultation, a guaranteed cosmetic result, or a very low-cost treatment. The available details do not promise a specific result, and add-ons cost extra.

Should you book Skinova Medspa?

I would book this if you want a compact, private facial in a convenient Midtown location, especially if cleansing, extractions, and personal skin advice matter to you. The basic 50-minute treatment covers the essential steps, and the private format makes it easier to explain what you want.

Request Tina early if extraction work is your priority, but do not assume she will be available. Confirm the appointment day, current price, add-on costs, and any voucher rules before payment. With those points settled, this is a sensible way to give your face a break without sacrificing half a day of New York plans.

FAQ

How long does the Customized Facial last?

The facial lasts approximately 50 minutes.

Where does the facial take place?

It takes place at Skinova Medspa, 43 W 33rd St, New York, NY 10001.

Is the activity private?

Yes. This is a private activity, and only your group participates.

What does the basic facial include?

It includes cleansing, steaming, exfoliation, T-zone extractions, facial massage, a revitalizing mask, hydration, and toning.

Are add-on treatments available?

Yes. Available upgrades include microdermabrasion, deep pore cleansing, chemical peels, oxygen treatment, LED treatment, microneedling, dermaplaning, and other services.

Can I request Tina?

You can request Tina, but her availability is not guaranteed. Her extraction appointments may book about two weeks in advance.

Is the spa near public transportation?

Yes. The spa is described as being near public transportation.

Is Wi-Fi available?

Yes. Wi-Fi is available at the spa.

What is the cancellation policy?

You can cancel at least 24 hours before the start time for a full refund. Cancellations or changes made less than 24 hours before the appointment are not refunded or accepted.

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