REVIEW · FULL-DAY
Private Full Day Experience at Papallacta Hot Springs
Papallacta is the kind of day trip that fixes a hectic Quito schedule: a scenic ride into the high Andes, several hours in warm mineral pools, and a hearty local meal before heading back. Guide Andrés sets the pace, handles the drive, and can help with photos, spa timing, and local food stops.
I especially like the private transport and the freedom to linger. I also like the contrast between the polished hot-springs resort and the small family restaurant where you may eat chicken soup or trout prepared nearby. The main thing to consider is cost: at $95 per person, lunch, spa entry, and treatments are extra.
Key points at a glance

- Scenic 65-kilometer drive: The route from Quito crosses high Andean plains, mountain ranges, and forests of Polylepis.
- Two departure choices: Leave at 8:00 a.m. or at 2:00 p.m., depending on whether you want a morning or afternoon spa visit.
- Several hot pools: The thermal complex has pools at different temperatures, so you can move from a hotter soak to a cooler one.
- Time for treatments: Massages and body wraps can be added at the spa, with enough flexibility not to feel hurried.
- Local food stop: Chicken soup, trout, and other Ecuadorian dishes are available at a family-run place near Papallacta.
- Private guiding: Only your party is scheduled to participate, with service in English and Spanish.
The 65-kilometer road from Quito

The drive is part of the experience, not just a transfer. As you leave Quito, the road heads into the Andes, crossing a broad high plain framed by mountain ranges and high-altitude forests of Polylepis.
Your guide can stop at scenic points for photographs. That matters here because the weather can change quickly. On a clear morning, you may see steep slopes and open mountain views. In fog or rain, the scenery becomes softer and more mysterious, but visibility can be limited. One practical advantage of a private vehicle is that you can pause for photographs without waiting for a large group.
The drive also gives Andrés time to explain Ecuador and the areas around Quito. His role is more than getting you from one place to another. He can answer questions, suggest food, and help shape the day around your energy level.
The total experience lasts about seven hours, so plan it as a substantial half-day or a relaxed full-day outing. It works especially well after a demanding travel day, or after hiking in places such as Quilotoa or Cotopaxi. You get mountain scenery without committing to another strenuous walk.
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Choosing 8:00 a.m. or 2:00 p.m.

You can depart Quito at 8:00 a.m. or at 2:00 p.m. The morning departure is the better choice if you want plenty of time at the spa and a quieter start. Early in the day, the pools may feel calm and uncrowded, though exact conditions depend on the date.
The afternoon option suits a slower morning in Quito or a schedule built around a later start. One useful detail is that the spa can be busier later in the day, especially compared with an early visit. Still, an afternoon departure can be pleasant on a weekday, when the complex may feel quite quiet.
Ask about the timing of lunch when you book. The stated departure choices and seven-hour duration allow for flexibility, but the exact order of spa time, food, and the return drive can affect when you eat. If you choose the afternoon trip, you may finish with an evening meal rather than a midday lunch.
Entering Termas de Papallacta

The main stop is Termas de Papallacta, a resort and spa set among the mountains. The central attraction is a series of thermal pools with different temperatures. That variety lets you move around instead of sitting in one pool for the entire visit.
The warm water is the reason to come, but the setting adds much of the pleasure. You are surrounded by mountain scenery and natural vegetation, with well-kept grounds and trails outside the main building. Fog and rain are not necessarily bad news here. A cool, wet day can make the hot pools feel even better, though it will reduce the views along the road.
You may also add a massage or body wrap. Hot-stone massages are available, and one party described the treatment as a major highlight. Another visitor arranged a massage and body wrap in advance, while others booked a massage after arriving. Because treatment availability and spa fees are not included in the tour price, confirm the options and current cost before you go.
Bring or wear suitable pool footwear. Flip-flops or Crocs are useful around the pools, where mist and wet surfaces can make walking less comfortable. A locker is available, though the locker described by one visitor was about four feet tall, so avoid bringing bulky luggage.
The tour gives you several hours at the resort rather than rushing through a quick soak. That is important. Papallacta works best when you have time to settle into the water, take a short walk, book a treatment if available, and simply stop checking the clock.
A local meal after the pools
Before returning to Quito, Andrés can stop at a local eatery for a traditional meal. The food options include chicken broth, trout, and other local preparations. You may also have the chance to see a small farm area with chickens, sheep, and farmed trout.
The trout is a particularly memorable choice. At one family-run place, the fish may be caught and prepared on the spot. That gives the meal a direct connection to the area, rather than making it feel like another restaurant stop designed only for tour groups.
Chicken soup, or caldo de gallina, is another strong pick. It is simple, filling food after time in the pools, and a good choice if you do not want seafood. Families can also find alternatives such as seco de pollo for a child who prefers chicken.
Do not expect a polished hotel dining room. The appeal is the food, the family setting, and the chance to eat as people in the area do. The surroundings may look plain, but the portions can be generous and the meal is usually far less costly than eating at an upscale hotel in Quito. Lunch is not included, so carry some local currency or ask Andrés what payment is accepted.
Fishing your own trout may be available as an added activity. Treat this as an option rather than a guaranteed part of every departure. It depends on the stop selected and local conditions that day.
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What Andrés adds to the day
A private tour succeeds or fails on the guide, and Andrés receives strong praise for the practical parts of the job: prompt pickup, clear communication, safe driving, and a warm manner. He has contacted people ahead of time through WhatsApp, explained what to bring, and clarified food plans.
He also gives you room to set the pace. If you want more time in the pools, he can work around that. If you prefer photographs, he knows scenic stopping points and is willing to take pictures. Solo visitors may especially value this, since the day does not require arranging photos or navigating the spa alone.
His help can extend beyond the advertised route. One solo visitor became anxious about arranging a 4:15 a.m. airport taxi, and Andrés helped organize the ride. That is not a formal feature of the Papallacta excursion, but it shows the practical value of having a local contact who pays attention to the wider trip.
The tour is described as private, with only your group participating, though one account suggests that a booking described as private might occasionally include one or two other people. I would confirm the group arrangement directly if complete privacy matters to you.
Service is available in English and Spanish. That makes the outing easier for people who want explanations along the way but do not want a large, fixed group schedule.
Is $95 per person good value?

At $95 per person, the tour is not the cheapest way to reach Papallacta. The price covers private transportation and a professional guide, which are the main reasons to choose it over arranging transport on your own.
The value improves if you are traveling solo, as private car costs are otherwise hard to spread across a group. Couples and families also gain from being able to control the pace, stop for photographs, and choose food without following a bus schedule.
Remember to budget separately for:
- Spa admission
- Lunch or dinner
- Massage or body wrap
- Optional trout fishing, if offered
- Any personal purchases
The ability to spend several hours at the resort is important to the value. A quick transfer and short soak would make $95 feel high. A full day with scenic stops, flexible spa time, a private driver-guide, and a local meal can make the cost reasonable, especially for a short Quito visit or a special rest day.
Confirmation is provided at booking. You can cancel for a full refund up to 24 hours before the start time. Changes or cancellations inside that window are not refunded, and poor weather may lead to a new date or a full refund.
Who should book this Papallacta trip?

I would choose this outing if you want relaxation more than a packed sightseeing day. It suits solo visitors who value help with photos and transport, couples looking for an easy day together, and families who need a guide willing to adjust the pace.
It is also a smart fit after a long flight. The thermal pools give you something gentle to do while you adjust to Quito’s altitude, and the drive provides scenery without requiring a hard climb.
This is not the best pick if your main goal is strenuous hiking, a tightly scheduled series of attractions, or a low-cost transfer. The appeal is slower: warm water, mountain air, a good meal, and time to recover.
Practical tips before you leave Quito
Wear a swimsuit under your clothes if that makes changing easier, and bring pool footwear. Pack a light layer for the mountain road, since conditions can be cool, foggy, or rainy even when Quito feels mild.
If you want a massage or body wrap, ask about booking before departure, but know that some people arrange treatments after arrival. Build in time for the spa rather than trying to squeeze in too many extra stops.
Tell Andrés about food preferences in advance. Chicken soup and seco de pollo offer alternatives to trout, while the local fish is a fine choice if you want to try something tied to the area.
Finally, keep your schedule loose on the return. Weather, road conditions, spa timing, and lunch can affect the day. The tour works best when you let it remain a restful mountain outing rather than a race back to Quito.
Should you book it?
Book this Papallacta tour if you want a comfortable, flexible escape from Quito with a strong local-food finish. The best parts are the scenic road, long time at the thermal pools, and Andrés’s careful attention to timing, photographs, driving, and personal needs.
I would skip it only if you want a very cheap ride, a hard outdoor adventure, or a fully all-inclusive price. For everyone else, the $95 cost is fair when you value privacy, a safe driver, and a day that can slow down when you need it.
FAQ
How far is Papallacta from Quito?
The Papallacta resort is about 65 kilometers from Quito.
How long does the experience last?
The experience lasts approximately seven hours.
What departure times are available?
You can choose an 8:00 a.m. departure or an afternoon departure at 2:00 p.m.
Is transportation included?
Yes. Private transportation and a professional guide are included.
Is lunch included in the price?
No. Lunch is not included. You can stop for local dishes such as chicken soup or trout, and payment is separate.
Can I cancel for a full refund?
Yes. You can cancel at least 24 hours before the local start time for a full refund. Cancellations or changes made less than 24 hours before the start time are not refunded.
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